Terms & Conditions
Charlie may require some help with his power he may need an electrical outlet depending on weather and the time of day. We will run an extension lead (supplied by us) into your house for power. The cost is very low and is to be met by the hirer. However is some circumstances this may not be the case.
Full payment is to be taken on the day of the party in cash, or payment can be taken upon booking over the phone by card.
In the highly unlikely event that a party cannot be fulfilled due to mechanical breakdown, adverse weather conditions or such all monies will be refunded including deposit or an alternative date will be offered. If Charlie is delayed due to road works, traffic accident etc the party will overrun till the time lost is made up.
Although our staff remain with Charlie and the party we require a minimum of one additional adult to supervise children throughout the party. Discipline of the children is the responsibility of the hirer and if any child is found to be behaving in a disruptive manner they will be removed from the vehicle.
All equipment on Charlie must be treated with respect by those using them. If there are any instances of any of the equipment is being deliberately damaged, we reserve the right to seek compensation from the parents or the legal guardians of any child or children seen causing any damage.
Vehicle access: Charlie is around 30ft long, 8ft wide and 16ft high so adequate access is required. The customer is to ensure that a clear access route is possible to their location and there are no width restrictions on route.
There is to be a minimum length of 5 parking spaces available at the property to ensure we can park on site and no low hanging trees near these spaces to avoid damaging the roof or sides of Charlie.
Consideration must also be given by the customer of any low bridges, weight limits and narrow roads on route to your property. Any of the above not mentioned by yourselves may result in the bus not being able to access your property and us not being able to provide you a party.
The customer will be responsible for any parking charges that may arise for the duration of the hire and is to ensure that sufficient permits/permissions are obtained for the bus to park in its location for the duration of the hire. Any resulting fines or tickets will be directed at the hirer for failing to pay costs and obtaining such permissions.
Children expend a lot of energy playing on Charlie and they need to wear appropriate clothing for play activity.
All staff are Enhanced CRB Checked, and Charlie the bus has full Public Liability Insurance
Full payment is to be taken on the day of the party in cash, or payment can be taken upon booking over the phone by card.
In the highly unlikely event that a party cannot be fulfilled due to mechanical breakdown, adverse weather conditions or such all monies will be refunded including deposit or an alternative date will be offered. If Charlie is delayed due to road works, traffic accident etc the party will overrun till the time lost is made up.
Although our staff remain with Charlie and the party we require a minimum of one additional adult to supervise children throughout the party. Discipline of the children is the responsibility of the hirer and if any child is found to be behaving in a disruptive manner they will be removed from the vehicle.
All equipment on Charlie must be treated with respect by those using them. If there are any instances of any of the equipment is being deliberately damaged, we reserve the right to seek compensation from the parents or the legal guardians of any child or children seen causing any damage.
Vehicle access: Charlie is around 30ft long, 8ft wide and 16ft high so adequate access is required. The customer is to ensure that a clear access route is possible to their location and there are no width restrictions on route.
There is to be a minimum length of 5 parking spaces available at the property to ensure we can park on site and no low hanging trees near these spaces to avoid damaging the roof or sides of Charlie.
Consideration must also be given by the customer of any low bridges, weight limits and narrow roads on route to your property. Any of the above not mentioned by yourselves may result in the bus not being able to access your property and us not being able to provide you a party.
The customer will be responsible for any parking charges that may arise for the duration of the hire and is to ensure that sufficient permits/permissions are obtained for the bus to park in its location for the duration of the hire. Any resulting fines or tickets will be directed at the hirer for failing to pay costs and obtaining such permissions.
Children expend a lot of energy playing on Charlie and they need to wear appropriate clothing for play activity.
All staff are Enhanced CRB Checked, and Charlie the bus has full Public Liability Insurance
